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Free Cancellation Policy

  1. The sales conditions for the reserved rate or package specify the terms for cancelling and/or changing the reservation.
  2. Prepaid reservations can be changed or cancelled free of charge up to 14 days prior to arrival; thereafter 100% of stay charged; No-Show: 100% of stay charged.
  3. When the sales conditions for the reserved rate or package allow:
    • The reservation can be cancelled via the “Contact Us” section on www.hotellerecif.com website or by contacting Customer Services on the contact details stated above in Article 9 in Terms and Conditions.
    • Changes to the reservation can be made with Customer Services, whose contact details are stated on the reservation confirmation sent by email and in Article 9 above.
  4. In the event that the stay is interrupted, the agreed price will be paid in full. No reimbursement will be given for a prepaid reservation.
  5. Unless expressly stated otherwise, the customer must vacate the room at 11:00 a.m. on the last day of the reservation, unless otherwise stated in the rate conditions booked. Failure to do so shall result in the customer being billed for an extra night.

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